AI Product Truth Incident Report

What is AI telling shoppers about your products?

We test 3 hero SKUs across ChatGPT, Perplexity, Google AI Mode, and Microsoft Copilot, then document every reproducible catalog discrepancy and the exact correction to make.

Buy the $299 incident report

$299 founding price · one time · delivered within 48 hours

Illustrative format
− AI told the shopper: $89.00
+ Actual PDP price: $129.00

surface: chatgpt · sku: [example] · two clean sessions

Illustrative format
− AI availability: [incorrect status]
+ Catalog availability: [verified status]

surface: perplexity · sku: [example] · two clean sessions

Illustrative format
− AI compatibility: [unsupported claim]
+ Canonical specification: [verified detail]

surface: google ai mode · sku: [example] · two clean sessions

Illustrative format. These cards demonstrate the report format; they are not real findings.

01 / Evidence

AI shopping reliability is measurable.

These studies show AI shopping surfaces are unreliable. Whether your catalog is affected is exactly what the report determines.

SOURCE_02

24.76% to 56.10% · ~20%

Across 350 personalized shopping tasks, failure rates ranged from 24.76% for ChatGPT Search to 56.10% for Perplexity Pro. Roughly 20% of ChatGPT product references were hallucinated.

Source: AgenticShop, WWW 2026

SOURCE_03

$10 vs $399 · 38%

A field audit of 138 AI-recommended products documented price errors, including a product quoted at $10 that actually sells for $399. Only 38% of queries produced the same top product across ChatGPT and Google AI Mode.

Source: BrandyBee AI Shelf Report, July 2026

SOURCE_04

58% · 5%

In a survey of 1,046 US/UK consumers, 58% said wrong AI product information reduces trust in the brand. Only 5% verify on the brand’s own site.

Source: Rithum, March 2026

CONCLUSION: The category-level risk is documented. Brand-level impact remains unknown until tested.

Check my 3 hero SKUs

02 / Deliverable

Evidence your team can act on.

Not a score without context. Every reproducible problem is tied to what the shopper saw, what conflicts, how severe it is, and what to correct.

  • Timestamped screenshots of every reproducible price, availability, lifecycle, specification, or substitution problem.
  • The conflicting source behind each finding.
  • A severity classification for triage.
  • The exact PDP, structured-data, feed, or retailer correction to make.
  • PDF report plus CSV finding log.
  • Delivery within 48 hours of receiving catalog truth data.

03 / Methodology

A controlled 96-run audit.

3× Hero SKUs
4× Buyer intents
4× Consumer surfaces
2= Clean US sessions each
96 Total runs
01 / PROMPTS

Four buyer intents per SKU

Exact price and availability; key spec or compatibility; comparison versus a named competitor; recommendation under a shopper constraint.

02 / SURFACES

Real consumer interfaces

ChatGPT, Perplexity, Google AI Mode, and Microsoft Copilot. Two clean US sessions per prompt. API pre-screening; human verification in the consumer interface.

03 / TRIAGE

Severity classification

Reproducible evidence is compared with catalog truth, classified by severity, and mapped to the exact correction.

FINDING_CLASSIFICATION

confirmed error / stale retailer source / conflicting brand data / invented product / substitution / transient

04 / Founding offer

One incident report. One payment.

You may not need another dashboard. This audit establishes whether a reproducible catalog problem exists and gives your team the evidence and corrections to address it.

BUILT FOR: US DTC brands roughly $5M to $50M revenue with 10 to 200 active products.

INCIDENT_REPORT / ONE_TIME AVAILABLE

List price after founding cohort: $499

$299

Founding price · one time

  • 3 hero SKUs
  • 4 buyer intents per SKU
  • 4 AI consumer surfaces
  • 2 clean US sessions each
  • 96 total runs · PDF + CSV
  • 48-hour delivery after catalog truth data
Get the report: $299
Finding guarantee

if fewer than three material, reproducible discrepancies are found, the purchase is refunded in full and the customer keeps all evidence collected.

05 / FAQ

Before the run starts.

Short answers about intake, fit, delivery, affiliation, and the refund guarantee.

What do you need from us?

Your brand site URL, 3 hero SKUs with current prices, and the canonical product page for each. A short intake email arrives after purchase.

Why is this one-time instead of a subscription?

You may not need a dashboard to learn whether you have a problem. Monitoring tools exist at $95 to $99 per month if you do.

Who is the report built for?

US DTC brands roughly $5M to $50M in revenue with 10 to 200 active products.

Who runs AI Product Truth?

AI Product Truth is operated by Conecta Media LLC, an Illinois company. Contact conectamedia.ads@gmail.com.

Is this affiliated with the AI platforms?

No. AI Product Truth and Conecta Media LLC are not affiliated with OpenAI, Google, Microsoft, or Perplexity.

What are the refund terms?

if fewer than three material, reproducible discrepancies are found, the purchase is refunded in full and the customer keeps all evidence collected.

READY / AWAITING_CATALOG_TRUTH

See what the shopper sees.

Three hero SKUs. Four buyer intents. Four AI surfaces. Two clean US sessions each. One evidence-first incident report.

Start the 96-run audit

$299 founding price · one time · 48-hour delivery