AI Product Truth Incident Report
What is AI telling shoppers about your products?
We test 3 hero SKUs across ChatGPT, Perplexity, Google AI Mode, and Microsoft Copilot, then document every reproducible catalog discrepancy and the exact correction to make.
Buy the $299 incident report$299 founding price · one time · delivered within 48 hours
01 / Evidence
AI shopping reliability is measurable.
These studies show AI shopping surfaces are unreliable. Whether your catalog is affected is exactly what the report determines.
SOURCE_01
37% / 64%
OpenAI’s own benchmark reports 37% product accuracy for ChatGPT Search versus 64% for its specialized Shopping Research mode.
SOURCE_02
24.76% to 56.10% · ~20%
Across 350 personalized shopping tasks, failure rates ranged from 24.76% for ChatGPT Search to 56.10% for Perplexity Pro. Roughly 20% of ChatGPT product references were hallucinated.
Source: AgenticShop, WWW 2026
SOURCE_03
$10 vs $399 · 38%
A field audit of 138 AI-recommended products documented price errors, including a product quoted at $10 that actually sells for $399. Only 38% of queries produced the same top product across ChatGPT and Google AI Mode.
SOURCE_04
58% · 5%
In a survey of 1,046 US/UK consumers, 58% said wrong AI product information reduces trust in the brand. Only 5% verify on the brand’s own site.
Source: Rithum, March 2026
CONCLUSION: The category-level risk is documented. Brand-level impact remains unknown until tested.
Check my 3 hero SKUs02 / Deliverable
Evidence your team can act on.
Not a score without context. Every reproducible problem is tied to what the shopper saw, what conflicts, how severe it is, and what to correct.
- Timestamped screenshots of every reproducible price, availability, lifecycle, specification, or substitution problem.
- The conflicting source behind each finding.
- A severity classification for triage.
- The exact PDP, structured-data, feed, or retailer correction to make.
- PDF report plus CSV finding log.
- Delivery within 48 hours of receiving catalog truth data.
03 / Methodology
A controlled 96-run audit.
Four buyer intents per SKU
Exact price and availability; key spec or compatibility; comparison versus a named competitor; recommendation under a shopper constraint.
Real consumer interfaces
ChatGPT, Perplexity, Google AI Mode, and Microsoft Copilot. Two clean US sessions per prompt. API pre-screening; human verification in the consumer interface.
Severity classification
Reproducible evidence is compared with catalog truth, classified by severity, and mapped to the exact correction.
confirmed error / stale retailer source / conflicting brand data / invented product / substitution / transient
04 / Founding offer
One incident report. One payment.
You may not need another dashboard. This audit establishes whether a reproducible catalog problem exists and gives your team the evidence and corrections to address it.
BUILT FOR: US DTC brands roughly $5M to $50M revenue with 10 to 200 active products.
List price after founding cohort: $499
$299
Founding price · one time
- 3 hero SKUs
- 4 buyer intents per SKU
- 4 AI consumer surfaces
- 2 clean US sessions each
- 96 total runs · PDF + CSV
- 48-hour delivery after catalog truth data
if fewer than three material, reproducible discrepancies are found, the purchase is refunded in full and the customer keeps all evidence collected.
05 / FAQ
Before the run starts.
Short answers about intake, fit, delivery, affiliation, and the refund guarantee.
What do you need from us?
Your brand site URL, 3 hero SKUs with current prices, and the canonical product page for each. A short intake email arrives after purchase.
Why is this one-time instead of a subscription?
You may not need a dashboard to learn whether you have a problem. Monitoring tools exist at $95 to $99 per month if you do.
Who is the report built for?
US DTC brands roughly $5M to $50M in revenue with 10 to 200 active products.
Who runs AI Product Truth?
AI Product Truth is operated by Conecta Media LLC, an Illinois company. Contact conectamedia.ads@gmail.com.
Is this affiliated with the AI platforms?
No. AI Product Truth and Conecta Media LLC are not affiliated with OpenAI, Google, Microsoft, or Perplexity.
What are the refund terms?
if fewer than three material, reproducible discrepancies are found, the purchase is refunded in full and the customer keeps all evidence collected.
READY / AWAITING_CATALOG_TRUTH
See what the shopper sees.
Three hero SKUs. Four buyer intents. Four AI surfaces. Two clean US sessions each. One evidence-first incident report.
Start the 96-run audit